Butts County will be accepting applications for the position of Library Assistant for the Jackson-Butts County Library. The position will be open from May 17, 2011 until Friday, May 27, 2011 at 5:00 PM. An application may be downloaded by going to www.buttscounty.org/jobs or obtained at the Commissioners Office. A completed application with resume should be returned to the same to the attention of Donn Taylor, Library Branch Manager. Incomplete applications or applications that do not meet the minimum requirements stated within the job description will not be considered. For further information, contact Donn Taylor, Library Branch Manager, 770-775-7524. The job description for this position is stated below:

GENERAL STATEMENT OF JOB

Under general supervision, incumbent is responsible for handling daily operations and customer service for the Public Library. Functions include customer service (assisting the public, receiving and checking out books and other media, answering the telephone and assisting callers and related), maintaining inventories of books, magazines, periodicals and other media; helping coordinated planned activities as directed, reporting and correcting deficiencies within the scope of position and other related functions associated with the Public Library. The position is assigned working hours that may include long and short days due to the extended operating hours of the facility. Incumbent reports directly to the Branch Manager of the Library and indirectly to the Library Board (hiring authority).

SPECIFIC DUTIES AND RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS

1. Provides professional reference services to patrons using a broad knowledge of print and electronic reference sources, a strong commitment to quality user services, and excellent communication and organizational skills; performs professional support service for patrons by undertaking difficult and complex informational and reference searches.

2. Assists in development, selection, acquisition, and weeding of the library collection; scans appropriate reviews and selection tools on an ongoing basis to identify potential additions to the collection. Reviews electronic databases for potential purchase as library resources; manages library periodical and micro-form collections to include evaluating, purchasing/renewing, maintaining, and weeding materials as directed.

3. Coordinates delivery of inter-library loan services as required or directed.

4. Keeps abreast of new titles and topics in literature and provides readers’ advisory services by recommending books and assisting readers in locating titles of interest.

5. Performs data entry and more complex functions associated with on-line catalog maintenance and integrated library/print management systems.

6. Works with staff to plan, develop, and deliver library, reference, and electronic resources instruction.

7. Creates online tutorials, brochures, and other types of instruction/promotional materials using relevant computer applications (i.e., FrontPage, Publisher, MS Word); prepares and/or generates routine correspondence, letters, memoranda, forms, reports and other documents via computer; composes bibliographies, book reviews, book talks, library displays, press releases, and other special tools to increase access to library resources, to encourage their use, and to promote reading and library programs as assigned.

8. Promotes use of the Library, its programs and services to the community; registers patrons for library programs and use of facilities (including use of meeting space, computer/typewriter center, etc.).

9. Assists patrons with use of library computers, copy and printer equipment, software, and electronic resources; proactively maintains equipment and troubleshoots common equipment problems.

10. Consistently greets patrons; accompanies patrons to the resource or equipment to assist with questions or problems; approaches patrons who appear to need assistance; assists and/or directs patrons to appropriate person.

11. Responds to patron complaints/concerns; respects patron confidentiality; attempts to resolve problems and to defuse and/or resolve potentially volatile or sensitive situations to ensure quality customer service.

12. Responds in a timely manner to routine requests for information from officials, employees, members of the staff, the public or other individuals.

13. Answers the telephone; provides information; takes and relays messages and/or directs calls to appropriate personnel; returns calls as necessary.

14. Uses knowledge of various software programs and hardware, such as MP3 players, printers, scanners, portable storage drives, and other USB-connected devices to use computer services effectively and to assist patrons in an effective and efficient manner.

15. Keeps abreast of current trends in information literacy, libraries, and technology and evaluates and makes suggestions to implement these trends into the library as appropriate; incorporates technology changes and services into the workload quickly and accurately.

16. Works with teachers, day care service providers and children to make library programs as appealing and engaging as possible; assists Special Programs Coordinator as needed.

ADDITIONAL JOB FUNCTIONS

Performs other related duties as directed and required.

MINIMUM TRAINING AND QUALIFICATIONS

A High School Diploma or equivalent is required, supplemented by course work and/or experience in technology, electronic databases, and the internet. Demonstrated ability to quickly learn new technologies and skills strongly preferred. Familiarity with a broad range of electronic databases and electronic search strategies preferred. Familiarity with emerging information and web technologies preferred; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position. Employee must meet any regional branch requirements if any. Incumbent must have reliable transportation to and from work and be able to pass a background check of criminal, drivers and financial history as may be required. Employee must be willing to submit to testing for drugs/alcohol.

(ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of automated office machines which includes a computer, printer, typewriter, facsimile machine, copy machine, microform reader/printer, calculator, telephone, etc. Must be able to use body members to work, move or carry objects or materials. Must be able to exert up to fifty pounds of force occasionally, and/or up to twenty-five pounds of force frequently. Physical demand requirements are at levels of those for sedentary to medium work.

DATA CONCEPTION: Requires the ability to compare and or judge the readily observable functional, technical, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

INTERPERSONAL COMMUNICATION: Requires the ability of speaking and/or signaling people to convey or exchange administrative information. Includes giving assignments and/or directions to co-workers or assistants.

LANGUAGE ABILITY: Requires the ability to read a variety of informational documentation, directions, instructions, and methods and procedures related to the job of Library Assistant. Requires the ability to write reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control, and confidence using correct English.

INTELLIGENCE: Requires the ability to learn and understand basic to complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to the job Library Assistant.

VERBAL APTITUDE: Requires the ability to record and deliver information to supervisors and officials; to explain procedures and policies; and to follow verbal and written instructions, guidelines and objectives.

NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; determine percentages; determine time and weight; and utilize statistical inference.

FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with office equipment.

MOTOR COORDINATION: Requires the ability to coordinate hands and eyes in using automated office equipment.

MANUAL DEXTERITY: Requires the ability to handle a variety of items, office equipment, control knobs, switches, etc. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination.

COLOR DISCRIMINATION: May require the ability to differentiate colors and shades of color.

INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people (i.e. staff, supervisors, general public, and officials) beyond giving and receiving instructions such as in interpreting departmental policies and procedures. Must be able to provide both individual and group instruction and reference services. Must be adaptable to performing under minimal stress when confronted with an emergency related to the job of Library Assistant.

PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (talking – expressing or exchanging ideas by means of spoken words). (Hearing – perceiving nature of sounds by ear).

KNOWLEDGE OF JOB

Has considerable knowledge of the policies, procedures, and activities of the Library as they pertain to the performance of duties relating to the job of Library Assistant. Has considerable knowledge of Library practices as necessary in the completion of daily responsibilities. Assists in developing and administering operations, staff plans, and objectives for the expedience and effectiveness of specific duties of the department. Knows how to keep abreast of any changes in policy, methods, computer operations, equipment needs, etc. as they pertain to departmental operations and activities. Is able to effectively communicate and interact with supervisors, members of the general public and all other groups involved in the activities of the department. Is able to assemble information and make written reports and documents in a concise, clear and effective manner. Has good organizational, human relations, and technical skills. Is able to use independent judgment and work with little direct supervision when necessary. Has the ability to comprehend, interpret, and apply regulations, procedures, and related information. Has comprehensive knowledge of the terminology, principles, and methods utilized within the information science profession. Has the mathematical ability to handle required calculations. Is knowledgeable and proficient with computers.

Butts County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

CLASSIFICATION: This position is classified as an hourly, Non-Exempt position.

Job Description Prepared by:

J. M. Brewer, Deputy County Administrator, Human Resources Administrator